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Frequently Asked Questions

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Everything you need to know ♡

How do I personalise my clicker?

Choose your style, type the name exactly as you'd like it, pick your colours and add it to your cart. You'll see a live preview of the letters as you type.

How many letters can I have?

Each product page shows the maximum number of letters for that style. Need something longer? Get in touch and we'll see what we can do.

Can I use numbers, spaces or symbols?

Clickers are made with letter keys, so names are letters only. If you have a special request, contact us before ordering.

Can I change the name after ordering?

Every clicker is made to order, so please contact us as soon as possible with your order number if anything needs changing. Once production starts we may not be able to make changes.

How long will my order take?

Each clicker is made to order. Available shipping options and costs are shown at checkout, and you'll receive an email when your order is on its way.

Where do you ship?

The countries we ship to and the cost for your address are shown at checkout.

What if something is wrong with my order?

Please contact us with your order number and a photo and we'll make it right. See our Shipping & Returns page for details.

Do they make a good gift?

They're a favourite for birthdays, teachers, party bags and just-because surprises. You can add a gift note on the product page.

Still have a question?

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